Introduction

Shahen Traders (ST) has been an established and trusted complete service provider, from our base in Dhaka for over 14 years. We supply high quality office supplies, document solutions, office facilities management at competitive prices without compromising on value or service.

Our commitment to delivering exceptional customer value and service has been at the core of our values since we were first established. Still operating as a family business, our longevity brings experience and strength which gives our clients complete peace of mind that we will deliver on our promises.

For you this means a personable, reliable and response service from people who understand and care about your needs, regardless of your size.

We work closely with our customer and consider us to be a key partner in enabling the smooth operation of customer business. It’s this trust to which our long term success in a highly competitive market can be attributed.

Quality

We are passionate about quality. We have invested time, money and effort to become large and trustable facilities Management Company in Bangladesh. But we don’t stop there – we set ourselves even higher standards with tangible cost reduction targets and key performance indicators. That means we are continuously improving and passing the benefits directly onto you.

 

Our People

We recognise that good people are core to ensuring the continued satisfaction of our customers and in turn the continued success of our business. Many of the key members within our team have been with us for over 10 years, this knowledge ensures that are confident when offering our clients cost and efficiency saving alternatives.

We will always invest time to ensure that our staff have the know-how and demonstrate attention to detail in every interaction with you, to ensure that your partnership with us is how you need it to be: quick, easy and well informed.

Mission

Our mission is to become an efficient and effective black empowered satisfying any office facilities management. We intend on offering our clients the ultimate in satisfactory service, economically viable and competitive prices yet never compromising on our quality. Commitment, loyalty and integrity are few core values that will help us realize our mission and build key relationships with our clients.

Vision

We intend on becoming one of Bangladeshis largest independently owned black empowered facilities Management Company.

- Exceeding customer’s expectations by understanding their businesses.

- Providing competitive and cost effective solutions combined with new technology and innovation.

- Providing first class service being customer centric focused.

 

Major Clint information

1. Agricultural Ministry

2. BADC

3. UN Project at Ministry

4. British Council

5. IFC-World bank –proposed